Picklo

HELP CENTER

Frequently asked questions.

Can't find your answer here? Write to us.

Getting started

  • Do I need a special device for the handheld?

    No. The terminal screen runs in the browser; you can use an Android handheld, a phone or a tablet. Address: app.picklo.io/el

  • How do I register a terminal?

    On first launch the device is registered once with your warehouse code, email and password. After that, each shift only needs a PIN.

  • Which user roles are there?

    Owner, admin, supervisor and operator. Permissions are split by role, and administrative actions are logged.

Orders and integrations

  • How do orders get into Picklo?

    Marketplace and e-commerce orders come in automatically through the Stokzone integration. You can also send orders from your own system via the API.

  • What happens if the same order arrives twice?

    Every order is identified by its source and external reference; if the same order arrives again, no new work is created.

  • Can an order that fails to transfer get lost?

    No. It shows up in the channel queue on the panel and can be retried once the problem is fixed.

  • Can I export my data?

    Yes. You can export stock and movement data from the panel.

GET STARTED

Ready to digitize your
warehouse operations?

Digitize your e-commerce and retail operations with Picklo and grow faster.